Malwarebytes Secure Backup to be discontinued

Malwarebytes has chosen to discontinue sale of Malwarebytes Secure Backup subscriptions, effective June 1, 2015. This affects existing Malwarebytes Secure Backup subscribers like you.

While this is not an easy decision to make, we have determined that focusing on the continued evolution of our award-winning security products is in the best interests of both Malwarebytes and our customers.


What this means to you

Support for Existing Subscribers

  • Malwarebytes will continue to provide service and support for Malwarebytes Secure Backup for the remainder of your subscription period.
  • Malwarebytes will send emails to you at 30 days prior to the end of your subscription to remind you that your subscription is coming to an end.
  • After your subscription expires, any of your data, which will remain securely encrypted, that remains on our servers will be overwritten at some point.
  • This has no effect on subscriptions or licenses for any other Malwarebytes product.

Have questions? We have answers in our End of Life FAQ. It is available at: https://support.malwarebytes.org/customer/portal/topics/802695-end-of-life-faq/articles?b_id=6441

Renewals for Existing Subscribers

  • If your subscription was recently renewed, you may continue to use Malwarebytes Secure Backup for the duration of your subscription.
  • The last day that you can auto-renew your Secure Backup subscription is July 31, 2015.
  • This has no effect on subscriptions or licenses for any other Malwarebytes product.

New Product Purchases

  • New Malwarebytes Secure Backup subscriptions are no longer available, effective June 1, 2015.
  • This has no effect on subscriptions or licenses for any other Malwarebytes product.

Users of Free Trial

  • Because no new Malwarebytes Secure Backup subscriptions are available, your ability to evaluate Malwarebytes Secure Backup will terminate at the end of your free trial period.
  • After your subscription expires, any of your data, which will remain securely encrypted, that remains on our servers will be overwritten at some point.
  • This has no effect on subscriptions or licenses for any other Malwarebytes product.

While we are discontinuing sales and renewals of Malwarebytes Secure Backup, we will continue to stand behind the product for the duration of your subscription. We hope that Malwarebytes Secure Backup has been of value to you, and we thank you for your understanding and support!

Thank you,
the Malwarebytes team