Why did we send you here?

Your last scan detected an infection that changed your Internet browser’s
settings

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How to restore browser for Firefox and Chrome

If unexpected sites open when you launch your browser, or your default search engine changed, select your browser below to see instructions for restoring these settings and more.

Mozilla Firefox

How to restore your home page

How to restore your default search engine

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Note

If you follow these steps above and problems persist, in extreme cases, it may be necessary to uninstall Firefox and make a fresh start. If you do that, we recommend following the instructions during the uninstall process to Remove user data and settings.

If you want to transfer your bookmarks to the new setup, follow these instructions.

Google Chrome

How to restore your home page

How to restore startup settings

How to restore your default search engine

How to get rid of unwanted extensions

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Note

If you follow these steps above and problems persist, in extreme cases, it might be necessary to do a fresh install. Once you decide it is better to uninstall Chrome, you may want to back up your bookmarks first. To prevent an infection from carrying over to the new install, you should use the Also delete your browsing data checkbox when you uninstall.

Read the instructions for synced data to avoid spreading the infection to other devices or receiving additional infections from other devices.

How to fix browser shortcuts for Firefox, Chrome, and Internet Explorer

If you’re still seeing unexpected sites or behavior when you launch your browser, the shortcut you use to open your browser may be infected.

Shortcuts are the icons on your desktop, taskbar, and Start menu that you use to open a program. Some browser hijackers work by modifying these shortcuts, instructing your browser to show you ads or load specific sites.

Fix browser shortcuts

How to restore infected shortcut pinned to the taskbar

How to restore infected shortcut in the Start menu

How to restore infected shortcut on your desktop

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