Malwarebytes Forum > How do I install after paying?

Full Version: How do I install after paying?

Malwarebytes Forum > Malwarebytes' Anti-Malware Support > General Malwarebytes' Anti-Malware Forum

ecstacey

Oct 30 2009, 10:15 PM

I paid at the Malware site, which then directed me to CNET. Only obvious option was free download, which then offered me for what i just purchased at a 20% discount!

When I download the software, it says it can't find the executable.

Help!

marktreg

Oct 30 2009, 11:28 PM

What's the name of the executable it can't find?

Is it mbam-setup.exe or is it mbam.exe?

GT500

Oct 30 2009, 11:31 PM

Please follow these instructions (skipping any steps you are unable to complete) for posting in our Malware Removal - HijackThis Logs forum. If you cannot follow any of those steps, then please create a new topic in that forum explaining what happened when you tried to run each of the tools in the instructions, and the expert who helps you will be able to suggest steps to take to get the tools working.

Alternately, you may contact our helpdesk and someone can work through this issue with you via e-mail.

This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.