riptorn
Jun 22 2009, 06:27 AM
Hi,
I am using the latest Malewarebytes Software.
I went to updates and I got the error message:
Error Code: 732 (0, 0)
Can someone please help me with this, as I cannot update?
Regards
Riptorn
exile360
Jun 22 2009, 06:38 AM
Greetings riptorn

.
Is Internet Explorer able to connect to the internet? The reason I ask is because Malwarbytes' uses the same settings to update as IE does to connect. Please check to see if IE is set to "Work Offline" by opening it and clicking on
Tools. If it is, then uncheck it and try updating MBAM again.
Please let me know if that doesn't work or if you have more questions.
Thanks.
yardbird
Jun 22 2009, 06:42 AM
Please check if you have a proxy server being set and temporary disable it (in case you have set it) and try again
You may also want to check your firewall / Antivirus if it may block the updates
keep us posted please
riptorn
Jun 22 2009, 06:43 AM
QUOTE (exile360 @ Jun 22 2009, 04:38 PM)

Greetings riptorn

.
Is Internet Explorer able to connect to the internet? The reason I ask is because Malwarbytes' uses the same settings to update as IE does to connect. Please check to see if IE is set to "Work Offline" by opening it and clicking on
Tools. If it is, then uncheck it and try updating MBAM again.
Please let me know if that doesn't work or if you have more questions.
Thanks.
Thanks, that fixed it.
Thanks for your reply
riptorn
Jun 22 2009, 06:44 AM
QUOTE (yardbird @ Jun 22 2009, 04:42 PM)

Please check if you have a proxy server being set and temporary disable it (in case you have set it) and try again
You may also want to check your firewall / Antivirus if it may block the updates
keep us posted please
Thanks, fixed now.
Work offline, in internet explorer was on.
exile360
Jun 22 2009, 06:46 AM
Excellent, glad to be of service

. If you need anything else, please let us know.
Byte Me
Jul 9 2009, 06:17 PM
I have the same error. Work Offline is not checked, no proxy server. This is a new install. I've uninstalled several times and downloaded new file with each install.
Byte Me
Jul 9 2009, 06:53 PM
Oddly enough...it started working all by itself!
yardbird
Jul 9 2009, 07:16 PM
QUOTE (Byte Me @ Jul 9 2009, 11:53 AM)

Oddly enough...it started working all by itself!
@ Byte MeIf all's well, please feel free to post back if there are any other issues, regards..
Atre
Jul 18 2009, 04:20 AM
I have the same error. Work Offline is not checked, no proxy server. This is a new install. I've uninstalled several times and downloaded new file with each install. i check everything but still have the same problem any help?
exile360
Jul 18 2009, 04:28 AM
Greetings and welcome Atre

.
I'm sorry to hear of your troubles. Please have a look at
this topic, particularly #8, to see if it is helpful.
Please let us know if it's helpful.
Thanks

.
Atre
Jul 18 2009, 05:41 AM
Thanks for ur help. ill did what u said but still wont let me update
exile360
Jul 18 2009, 05:42 AM
What antivirus and firewall do you use?
Atre
Jul 18 2009, 06:13 AM
AVIRA for antivirus and the firewall of windows, thanks
exile360
Jul 18 2009, 06:50 AM
Ok, that should be fine. Please open
Internet Explorer (not FireFox, Chrome or any other internet browser), and see if it can access www.malwarebytes.org. Post back and let me know.
Thanks

.
Atre
Jul 18 2009, 06:58 AM
Yes i can, thanks
exile360
Jul 18 2009, 07:01 AM
Ok, then please follow the instructions
here to see if a total removal fixes things. Let me know how it goes.
Thanks

.
Atre
Jul 18 2009, 07:35 AM
I did that but i am still have the problem
Atre
Jul 18 2009, 07:37 AM
Well i try update again and i see everything fine now, i can update and have the last data base updated

thanks so much
exile360
Jul 18 2009, 07:41 AM
Exellent

. Sorry I wasn't more helpful. At least it's now working though and that's what matters

. If you need anything else please let us know.
Thanks

.
Atre
Jul 18 2009, 07:42 AM
it let me update but when i try again still telling me the same problem (732) but i have the last date base update ill see the next days if dont or let me update, thanks

PS: Sorry about my English
exile360
Jul 18 2009, 08:13 AM
No problem. If it continues just come back and we'll assist you again to see if we can solve the problem.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.