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Malwarebytes Forum > Updates and Alerts > Security Software Updates
riptorn
Hi,
I am using the latest Malewarebytes Software.
I went to updates and I got the error message:

Error Code: 732 (0, 0)

Can someone please help me with this, as I cannot update?

Regards
Riptorn
exile360
Greetings riptorn smile.gif .

Is Internet Explorer able to connect to the internet? The reason I ask is because Malwarbytes' uses the same settings to update as IE does to connect. Please check to see if IE is set to "Work Offline" by opening it and clicking on Tools. If it is, then uncheck it and try updating MBAM again.

Please let me know if that doesn't work or if you have more questions.

Thanks.
yardbird
Please check if you have a proxy server being set and temporary disable it (in case you have set it) and try again
You may also want to check your firewall / Antivirus if it may block the updates
keep us posted please
riptorn
QUOTE (exile360 @ Jun 22 2009, 04:38 PM) *
Greetings riptorn smile.gif .

Is Internet Explorer able to connect to the internet? The reason I ask is because Malwarbytes' uses the same settings to update as IE does to connect. Please check to see if IE is set to "Work Offline" by opening it and clicking on Tools. If it is, then uncheck it and try updating MBAM again.

Please let me know if that doesn't work or if you have more questions.

Thanks.


Thanks, that fixed it.
Thanks for your reply biggrin.gif
riptorn
QUOTE (yardbird @ Jun 22 2009, 04:42 PM) *
Please check if you have a proxy server being set and temporary disable it (in case you have set it) and try again
You may also want to check your firewall / Antivirus if it may block the updates
keep us posted please


Thanks, fixed now.
Work offline, in internet explorer was on. biggrin.gif
exile360
Excellent, glad to be of service smile.gif . If you need anything else, please let us know.
Byte Me
I have the same error. Work Offline is not checked, no proxy server. This is a new install. I've uninstalled several times and downloaded new file with each install.
Byte Me
Oddly enough...it started working all by itself!
yardbird
QUOTE (Byte Me @ Jul 9 2009, 11:53 AM) *
Oddly enough...it started working all by itself!


@ Byte Me
If all's well, please feel free to post back if there are any other issues, regards..
Atre
I have the same error. Work Offline is not checked, no proxy server. This is a new install. I've uninstalled several times and downloaded new file with each install. i check everything but still have the same problem any help?
exile360
Greetings and welcome Atre smile.gif .

I'm sorry to hear of your troubles. Please have a look at this topic, particularly #8, to see if it is helpful.

Please let us know if it's helpful.

Thanks smile.gif .
Atre
Thanks for ur help. ill did what u said but still wont let me update sad.gif
exile360
What antivirus and firewall do you use?
Atre
AVIRA for antivirus and the firewall of windows, thanks
exile360
Ok, that should be fine. Please open Internet Explorer (not FireFox, Chrome or any other internet browser), and see if it can access www.malwarebytes.org. Post back and let me know.

Thanks smile.gif .
Atre
Yes i can, thanks
exile360
Ok, then please follow the instructions here to see if a total removal fixes things. Let me know how it goes.

Thanks smile.gif .
Atre
I did that but i am still have the problem sad.gif
Atre
Well i try update again and i see everything fine now, i can update and have the last data base updated smile.gif thanks so much smile.gif
exile360
Exellent smile.gif . Sorry I wasn't more helpful. At least it's now working though and that's what matters biggrin.gif . If you need anything else please let us know.

Thanks smile.gif .
Atre
it let me update but when i try again still telling me the same problem (732) but i have the last date base update ill see the next days if dont or let me update, thanks smile.gif

PS: Sorry about my English sad.gif
exile360
No problem. If it continues just come back and we'll assist you again to see if we can solve the problem.
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