tigerthelion
Oct 29 2009, 11:27 PM
Hello, help with this issue would be appreciated.
I have a Vista machine that is infected and usually malwarebytes cleans it up. However this time I can't even run the program, not even in safe mode. I receive the following error: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
Guidance would be welcomed.
Thanks.
Blade81
Nov 5 2009, 06:03 AM
Hi,
Please save
this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
AdvancedSetup
Nov 15 2009, 04:44 AM
Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.
Other members who need assistance please start your own topic in a new thread. Thanks!
The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.